Shipping & Returns

Shipping
Shipping costs are calculated at checkout. Express options are available for most destinations.

Free Shipping Thresholds

  • Denmark: From 1,000 DKK
  • EU: From 250 EUR
  • Norway & Switzerland: 300 EUR
  • USA & Canada: From 275 USD
  • Australia & New Zealand: 300 EUR

Delivery Time
Estimated in working days. Delivery times may vary during holidays or peak periods.

Duties & Taxes

  • EU: No duties or import taxes – all prices include VAT.

  • Norway, Switzerland & UK: Orders are shipped DDP (Delivered Duty Paid). Duties and taxes are included, but the receiver remains the formal importer and may be asked to provide import details or approve customs clearance.

  • Rest of the world: Local duties or import taxes may apply upon delivery, depending on your country's regulations.

Returns
Items can be returned within 14 days of delivery.

To initiate a return, simply send us an email at hello@serviceprojects.dk. We’ll guide you through the process personally — no portal, no hassle.

If you have any questions about shipping, returns, or anything else, we’re here to help.